Warranty Terms and Conditions

Warranty Period

Product Category Series Edition Warranty Grandfathered Warranty*

Memory (DRAM) (all) (all) Limited Lifetime Limited Lifetime
Gaming Peripherals V730 Gaming Keyboard (none) 2 Years
V760 Gaming Keyboard (none) 2 Years
V770 Gaming Keyboard (none) 2 Years
V530 Gaming Mouse (none) 2 Years
V560 Gaming Mouse (none) 2 Years
V570 Gaming Mouse (none) 2 Years
V330 Gaming Headset (none) 2 Years
V360 Gaming Headset (none) 2 Years
V361 Gaming Headset (none) 2 Years
V370 Gaming Headset (none) 2 Years
Flash Memory Cards

(SD, miniSD, microSD,
SDHC, micorSDHC, CF)

EP (all) 2 years Limited Lifetime
LX (all) 2 years Limited Lifetime
Signature (all) 2 years
USB Flash Drive (UFD) Xporter Rage 2 years Limited Lifetime
Boost 5 years Limited Lifetime
Magnum 5 years Limited Lifetime
Bolt 5 years Limited Lifetime
Razzo 2 years Limited Lifetime
X-Mini 2 years 3 years
(none) 1 years
Xpress 1 years
Pulse 2 years
Supersonic Magnum 5 years
Bolt XT 5 years
Boost XT 5 years
Rage 5 years
Rage 2 5 years
s•mini 2 years
Xpress 2 years
Pulse 2 years
Phoenix 2 years
Lifestyle Autobahn 2 years
Axle 2 years
Element 2 years
Pixie 2 years
Slate 3.0 2 years
Spark 2 years
Swing 2 years
Tab 2 years
Mobility OTG Stellar 2 years
Stellar Lite 2 years
Stellar Boost XT 2 years
Cosmos 2 years
Cosmos Lite 2 years
Solid State Drives (SSD) Blast (all) 3 years
Blaze (all) 3 years
Flare (all) 3 years
Ignite (all) 3 years
Ignite M.2 (all) 3 years
Inferno (all) 5 years
Lite (all) 1 years
Mac Series (all) 3 years
Pyro (all) 3 years
Pyro M3 (all) 5 years
PS-100 (none) 2 years
Singe (none) 3 years
Torqx (none) 10 years
Torqx m28 10 years
Torqx TRB 3 years
Torqx 2 3 years
Warp (none) 2 years
Wildfire (none) 3 years
Zephyr (none) 3 years
Accessories Gearbox (none) 2 years
PBO (all) 2 years
Gauntlet Node 2 years
Gauntlet 320 2 years
Gauntlet 2 2 years
Gauntlet 4 2 years
FUEL+ (all) 2 years
FUEL Active (all) 1 years
FUEL iON (all) 2 years
Aero (all) 2 years
Wifi Adapters (all) 1 years
4-Port Powered Hub (all) 2 years
7-Port Powered Hub (all) 2 years
4-Port Hub (all) 2 years
4P Mini Charge Station (all) 2 years
SmartShell (all) 1 years
FlexFit (all) 1 years
Keylite (all) 1 years
Flint (all) 1 years
Titan (all) 1 years
SlimShell (all) 1 years
FUEL Station duo (rotating) (all) 1 years
FUEL Station duo (surge protection) (all) 1 years
Screen Protectors (all) 2 years
Car Chargers (all) 2 years
Lightning Cables (all) 2 years
BeatStreet (all) 1 years
*Products purchased prior to Janurary 2011
** For Russia, a lifetime warranty is defined as the period between ten (10) years from the original date of purchase by the end user.

Patriot will repair or replace the defective product(s) using equivalent components made by various vendors in conjunction with warranty repairs. Patriot reserves the right to substitute replacement(s) with similar specification product(s) when exact replacement model(s) is not available.

Warranty Statement

Patriot warranty obligations are limited to the terms set forth below. Patriot warrants that all Patriot product(s) will be free from defects in material and workmanship and are guaranteed to operate in complete conformance to the specification described in the datasheet. Please contact our Technical Support department before sending the product(s) in for repair or replacement.

Limitation of Warranty

Patriot warranty does not cover the following conditions: Products that are missing the Patriot label, and or module heat spreaders, products that are purchased from any unauthorized resellers, products that are not manufactured by Patriot, abuse, neglect, damage caused during installation of the product, damage to other devices due to improper use and / or installation of Patriot Memory, improper testing, unauthorized modification, data loss, data recovery, physical alterations of product. All DRAM memory module kit(s) must be returned in its entirety. Patriot is not liable for item(s) lost or damaged during transit to Patriot .

End User

Patriot warranty applies to products that were purchased from Patriot authorized resellers. Defective product should be returned to the Patriot authorized reseller from which it was originally purchased. If RMA service is not available through the authorized reseller’s warranty, contact Patriot for RMA service.

End users should contact the Patriot location nearest them for RMA support. For a list of locations please visit Contact US. End Users are responsible for all freight, duties and taxes associated with shipping to Patriot. Customer must return defective product to Patriot for warranty service.

Who to Contact

In order to submit your RMA form online, you must have a valid Technical Reference Number issued by one of our Patriot Technical Support representatives. If you have not been issued a Technical Reference Number please contact Technical Support at Support.

Submit a ticket to Technical Support.Submit Support Ticket

Disclaimer

PATRIOT IS NOT RESPONSIBLE OR LIABLE FOR ANY INDIRECT, UNFORSEEABLE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND WHETHER OR NOT PATRIOT MEMORY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST REVENUES AND PROFITS, DOWNTIME, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY OTHER DAMAGES ARISING OUT OF THE PURCHASE, USE OR PERFORMANCE OF THE PRODUCT.